There are a few camps of thoughts on certifications. But first I want to talk about the types of certified people. First is the certification nut who has half a dozen or more after his or her name. These are typically instructors, or people with a job that is relatively un-demanding enough to provide them the time and opportunity to pursue all these certifications. They may or may not be qualified, but it doesn’t matter much because most people will see all of those and immediately classify them in the “they know a lot” category. Also included in this category are people who feel personally validated by their certifications and will spend personal time, money, and effort to get certifications that really are mostly common sense.
The second is the “required certification” individual. These individuals have one, maybe two certifications, but typically don’t show them off. Typically these are people who perform a job that requires them to go get a certification to prove what they already perform, however it may also be someone who is attempting to further his or her career and managed to take vacation from their real job to get certified.
The third type is the person who has no certifications, but has more qualifications than any of the above. These are people who managed to land in a career, or make a name for themselves without the certifications. Their position and knowledge precludes the need for certifications. These people may find themselves in the second category because of a government or industry regulation that suddenly requires them to prove what they already know. This type typically disdains the first two categories.
The fourth type is the (typically younger) person who is trying to make their way in the business but doesn’t have a job that will fund their certifications or doesn’t have the job they want because they don’t have the required certifications. These type are envious of all of the above, but lack traction to get moving. Occasionally these people are self-taught starters that businesses could snap up for really cheap by dangling the certification carrot in front of them, although any time a business invests in the education of its employees it must be willing to follow through on the investment with increased compensation or improved work conditions, otherwise it sets itself up to lose its best employees.
Those are all general camps and some people won’t fall into any of them, or more than one. The craziest thing about it is that the people in-the-know understand that a certification is less about what you know but more about what you are willing to spend to get yourself to where you want to go. The certifications themselves mean little. Know any A+ people? I know a few who couldn’t tie their shoes let alone plug an IDE cable in the right way. There’s nothing worse than someone who brags about having their A+ certification because it immediately tells you two things: First, the person is proud of a certification that sets the bar so low that most people in the industry could walk into the test without studying and pass the test. Second, because the person hasn’t been in the industry long enough to realize this. Double whammy: go home, or go work at Best Buy and tell grandmothers that they need a $300 discrete video card so the pictures from their grandkids will look better.
It is similar with other certifications, but to lesser degrees. For example the CCNA cert is one that requires a decent amount of Cisco knowledge to pass, but not necessarily real-world experience. They have made the test more challenging by requiring a troubleshooting lab piece to it, but this increases the cost of the exam and throws CCNAs into situations they may rarely face in their jobs, depending on their jobs. For example, a WAN guy for a large company might be asked to configure a switch – something he never does on the job, or a LAN guy for a multi-site enterprise who, because of policy, can’t touch anything past his LAN. There is little doubt these people know their stuff, but either one would have trouble walking into the test and passing it based on their real-world practical experience alone. Yet there are IT managers with this certification who never touch a switch or router except when they are in training for certifications. They learn what they need to know for the exam, pass it, and then move on.
The more this happens, the more diluted (the less valuable) the certification becomes. Eventually it becomes like a Microsoft cert or A+ where no one really cares, and the people who hold those certs are scorned by their peers for being so naieve to think the cert is still valuable.
The company I work for recently published a policy forbidding blogging while at work. From first glance this looks like a natural and normal thing – why should they provide resources to enable people to blog. Blog from home on your own time and with your own resources. At second glance this is a little scary for the paranoid blogger. Read the rest of this entry »
This month marks two years for my Vista install on my laptop. It is absolutely the best operating system I’ve ever used. Here’s what would have happened to me had I installed a different operating system two years ago:
Windows XP – the next logical choice: My laptop would have been reloaded 3 times since and I would be getting ready to reload again now. Most of my XP installations had to be reloaded every 6 months.
Linux: Month of my life wasted on emerge (if Gentoo). Months of my life wasted on troubleshooting hardware and getting sleep, wireless, etc, just right. Don’t get me wrong, I love Linux, but I’ve never had any success making everything work perfectly on a laptop, and by perfectly I mean that I can keep it running for a month without rebooting it – just putting it in sleep and hibernation when not in use.
I’m looking forward to upgrading to Windows 7 when it comes out. I’ve been running Windows 7 on another test machine at work and so far it seems pretty nice, and faster than Vista on the same hardware.
I’m having something happen to me that has never happened before. I’m getting bored with an install. Nothing is going wrong on my laptop. There’s nothing for me to tweak, nothing to fix, nothing I need to change. It just works exactly how I need it to when I need it to. Maybe it is time to start dual-booting something else.
I switched from Packet8 to ViaTalk a while back, and while I knew the service wouldn’t be as reliable, I couldn’t ignore the drop by more that 50% in the phone bill. For VoIP Packet8 is expensive, but they are also a premium service. In my year and a half with them I had rock solid availability and voice quality. ViaTalk on the other hand dies on a regular basis. I’ll call home and can hear them but they can’t hear me, or they can hear me but I can’t hear them. There are also times where there is no dial tone or just a fast busy when we pick the phone up to make a call. When ViaTalk is working it is wonderful.
To fix the problem when one of these issues happens I have to remove power and plug it back in and everything is fine. I just hooked it up to an appliance timer with one 15 minute interval set to turn it off in the middle of the night. We’ll see what happens with daily reboots and if it gets any more reliable.
There are some things that never change. One of those is people’s need for distraction. Seems like it would be a good time for video game and entertainment companies to make a killing. If they are not, it is probably because they are charging too much. We finally got a console game system, a Wii, with the intention of using it for family time and fitness. The problem is that in order to do anything on it, it just costs so much money. Looking around on the Internet you’ll find GameFly with about the best prices and deal if you are an average to big gamer. If your kids can play through a game in a few days, then it doesn’t make sense to spend $50 for something that will be boring to them in less than a month. With a GameFly subscription, similar to Netflix, you can borrow games and send them back when you are bored. Their prices on used games are also very cheap.
I’m not subscribed. My kids are just not the gaming type (yet), and I certainly don’t have time. If I was a gaming company exec I’d try the move of reducing the cost of all my games to see how much better they’d sell in this economy.
Computer and Internet policy in the workplace, Part 2: The Ideal Policy
The ideal policy must balance productivity. It has to focus on actual results of policy change, not a theoretical ideal. First, you need to identify what problem you have that you want to develop policy to solve. Policy for the sake of policy is worthless. Once the problem is identified, say your employees are spending too much time on webmail, then develop a policy to counteract it, working in small steps at first. Next, evaluate your small-step policy change. If it has accomplished what you set out to do, then do not proceed any further. If it has not, then take another small step. The goal is to rarely backtrack on policy. If you have to backtrack then people will lose respect for the policies you implement and further policies will need to be even more drastic in order to have any effect. Read the rest of this entry »
I have some first hand knowledge of several different ways of handling policy in the workplace. This article is the first in a series that will discuss those, some theoretical ideals, implementation and awareness techniques, and pitfalls to implementation. Policy usually seeks to maintain safety for proprietary company data, employee privacy, public relations/image reasons, and for employee efficiency reasons. Failure to create or implement policy effectively has all the opposite effects. Read the rest of this entry »
So what was on your wishlist for Christmas this year? Did you get it? I did not put much in the way of technology on my wish list this year. Everything I want is too expensive. If I didn’t have a limit here are some tech things on my wish list:
Dual-Quad server with 64GB of RAM, ESX server, and at least a couple TB of fast RAID10 disk.
Flatscreen TV for bedroom and computer room
Netflix Roku player, or alternatively low energy media PCs to attach to my TVs
If you run a blog you’ve most likely come across spam comments like this: Submit your comments to millions of sites with the ***** submission tool. Generate backlinks, etc etc. Ok, two reasons why this is stupidly funny. First, if you have such a bad blog that you need to spam to get it viewed then you likely wouldn’t read comments on your blog to find this information. Second, the product doesn’t pass through the default Akismet install for WordPress. Why would you buy something that obviously doesn’t work?
While I’m on the subject of spam, I noticed another tactic recently. Generic reviews on services such as MyBlogLog. These reviews say “Great Site” and nothing more. Looking at the user shows they have reviewed dozens of sites in the space of a few minutes. Does this stuff actually work?
UPDATE: Ok, I posted this and viewed the page and the first thing that I saw was a Monty Python advertisement. Hilarious!
I just saw an article on Wired called 8 Signs That Apple Customers Are No Longer Special. I am going to breech the Apple vs. PC subject here with my 2 cents. First of all, the article has some good points, but the larger picture is that Apple has fans that spend money on them rather than customers. Customers are a fairly loyal sort of people. You give them a good product at a good price and they will likely return when they need to replace that product. Even more, they will go out and tell their friends who they bought the product from and you can build a base of loyal customers this way. A fan on the other hand is fickle and moves on as soon as something better comes along. Apple’s “customers” are more fan than customer. Read the rest of this entry »
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